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Salisbury, maryland   |   410-749-8464

Marshall Hotels & Resorts Leadership Team

The unparalleled success of the Marshall Hotels & Resorts' property management group is based on our unwavering commitment to our clients. Recognizing the importance of relationship management, we are proud to say that we have been the choice management group for some of our hotels for nearly 20 years - and that our dynamic, growing portfolio has a current average contract length of four years. In the current volatile economic environment of foreclosures and transactions, this is a strong statement validating the value our clients place on their relationship with Marshall Hotels & Resorts.
 
The leadership group at Marshall Hotels & Resorts is available to our clients at any time; offering experience and expertise in every discipline required to ensure the success of our client's properties.

Charles L. Marshall

CHA, Chairman

Charles L. Marshall, CHA, Chairman
Charles L. Marshall, CHA, Chairman Emeritus, founded the company in 1980 and oversaw its growth to become one of the top 25 largest in the industry. He is one of the industry's preeminent trouble-shooters, with an uncanny knack for identifying problems that others often overlook and finding creative, cost-effective solutions. His background includes hotel and free-standing restaurant management, hotel development, receivership and turn-around expertise.
 
He has been recognized with multiple awards for his success, including the prestigious Sheraton "Manager of the Year" and the "Distinguished Achievement Award," which was presented by the International Franchise Association. He graduated from Oklahoma State University with a degree in Hotel and Restaurant Administration and recently received the school's Distinguished Alumnus Award.
 

Michael P. Marshall

President and CEO

Michael P. Marshall, President and CEO
Michael P. Marshall, President and CEO, literally grew up in the hotel business. During his 30-plus year career he has worked in virtually every position within a hotel, to overseeing the company's current portfolio of managed properties. He has worked at, managed, invested in and developed more than 175 properties in his career, which gives him the understanding to look at an issue from the worker's, operator's and owner's point of view to determine the best solution.
 

His expertise includes virtually every major hotel brand family, ranging from luxury to limited-service, as well as boutique, non-branded hotels. Marshall regularly speaks at the industry's leading conferences, providing candid insights into hotel management and investment. He received a Bachelors of Arts degree from Washington and Lee University in Lexington, Va. and completed the Advanced Management Program at Cornell University. He is a member of the Cornell Society of Hoteliers.

 

Michael E. Getzey

Chief Operating Officer

Michael E. Getzey
Michael E. Getzey, oversees all operational and sales and marketing aspects of Marshall Hotels & Resorts as well as working in tandem with the accounting and development teams. Joining Marshall in 1981, Getzey is the longest tenured member of the senior management team. He also has hands-on involvement in the oversight of operations of all the hotels in the company's portfolio.
 
Bringing a unique blend of hotel operations in conjunction with construction and real estate knowledge, he has played an integral role in acquisitions and development, including site selection. Mr. Getzey received extensive training in hospitality and business administration at the University of New Haven, Culinary Institute of America, and Widener University-Brandywine Campus.

Development

Scott McMahon

Executive Vice President of Business Development

Scott McMahon
Scott McMahon is a 15-year hotel industry veteran, plays a key role in indentifying owners and investors throughout the country that can benefit from Marshall's 30 year track record of successfully turning around underperforming hotels.
 
Scott coordinates third party management agreements, owner relations, negotiates franchise agreements and assists lenders and owners on hotel sales, site selection, financing and new build developments. Since joining Marshall Hotels and Resorts in 2002, Scott has negotiated and executed over 100 management agreements for the firm including numerous hotels in the top MSA markets on the east coast.
 
Prior to joining Marshall Hotels & Resort, Inc., Scott was with US Franchise Systems Inc., where he received numerous Salesman of the Year awards and was named USFS All-Star for five years. He holds a degree in Consumer Economics from the University of Maryland.
 

Mark Andrews

Vice President of Development

Mark Andrews
Mark Andrews brings over 30 years of hospitality experience to the business development team at Marshall Hotels and Resorts. With an emphasis on building relationships with property owners, REITs, Banks, Asset Managers and Capital partners, Mark is focused on matching Marshall Hotels' experience with quality partners through third party management contracts. He looks forward to expand his numerous long-standing professional relationships with hotel owners, brokers, consultants, and franchisors.
 
With significant operations and development experience, including resort development, ski and golf course operations, as well as full and select service hotel properties, Mark can professionally design an effective program to success for any property owner. His background includes positions with Meristar Hotels & Resorts, American Skiing Company as well as senior roles within a portfolio of independent hospitality operations. This diverse background has proven valuable in working closely within a variety of management relationships

Operations

Jim Bokosky

Senior Vice President of Operations

Jim Bokosky
Jim is a seasoned operator with a background that includes GM and/or regional director of operations positions for Hampton Inns, Holiday Inns, Hilton Hotels, Sheraton Hotels, Embassy Suites and Clarion Hotels, as well as upscale boutique hotels and resorts.
 
His responsibilities include the oversight of approximately 40 percent of the company's management portfolio. During more than 20 years in the hospitality industry, Bokosky has teamed up with themed restaurants, spas and comedy and jazz clubs to refine the "Brand within a Brand" approach to optimize additional revenue and profit. He has served on the Pennsylvania Tourism Bureau, Greater Reading Convention and Visitors Bureau, Reading Economic Development Bureau, and Lehigh Valley Convention and Visitors Bureau.
 

Jared Karras

Vice President of Operations

Jared Karras
Jared has more than 15 years of hospitality industry experience, focusing on both food & beverage and rooms operations, including venue concept, design and development, menu development and implementation, and service training. Jared's efforts with small specialty boutique operations and four- and five-star hotels featuring fine-dining venues have been recognized with such honors as InterContinental Hotels Group prestigious "Best Dining Experience â€" North America" and Marriott's "2002 Conversion of the Year," as well as Wine Spectator's 2004, 2005 and 2006 Award of Excellence.
 
Prior to joining the Marshall Hotels & Resorts team, he earned the position of regional vice president of operations for a mid-sized management company with more than 30 properties, many of which he guided through complete renovation and re-branding. He is a Certified Food & Beverage Executive (CFBE) and a graduate of the Dale Carnegie Course, as well as Dale Carnegie Leadership Training for Managers.
 

Bill Green

Vice President of Operations

Bill Green
Mr. Green has tenure of more than 30 years in the hospitality industry. He brings a successful background in food and beverage, sales and marketing, convention center sales, and hotel operations. Bill began his career in casino marketing which emphasized the importance of maximizing revenue that became his able ability throughout his hospitality tenure.
 
As a four and five star catering director, he has presided over functions for Presidents and various persons of Royalty around the globe. His demonstrated abilities in the food and beverage sector led to a career progression in the hotel and convention sales arenas, then to General Management of various properties ranging from distressed acquisitions to Five Star quality. For the most recent 10 years, Bill has worked in a multi-unit capacity garnering a working knowledge of both independent and branded full service properties under the Marriott, Intercontinental, Starwood, and Carlson Flags in Manhattan, Brooklyn, Long Island, NY and Philadelphia, PA. His approach has always focused on generating top line revenue while ensuring a level of service delivery second to none resulting in returning guests and the resulting profitability.
 

Dave Douglas

Regional Director of Operations

Dave Douglas
Dave brings more than three decades of award-winning operating experience with both full- and select-service hotels, ranging in size from 80 to 350-plus rooms. He has strong F&B expertise and has operated hotels under a wide variety of brand families, including Hilton, InterContinental, Starwood, Radisson, Wyndham and Choice Hotels. Recently, he opened two new resort hotels and a restaurant on time and budget. He holds a Hotel and Restaurant Management degree from the University of Canton, New York, and an Institutional and Restaurant Management degree from Potsdam University.

Sales & Marketing

Shaun Burchard

CHA, Executive Vice President of Sales and Marketing

Shaun Burchard
Shaun oversees the company's cutting-edge sales and marketing efforts, ranging from positioning to e-marketing, group sales to revenue management, aimed at optimizing occupancy and room rate and increasing asset value. With approximately a quarter century of results-oriented hospitality experience, he has worked with such firms as Sun Development & Management, Inc., Meridian Hospitality Group and Allied Hospitality Group.
 
He has in-depth experience in working with the major brand families and leading independent hotels and resorts. Burchard earned a bachelor's degree from Central Michigan University and is a Certified Hotel Administrator (CHA).
 

Kelli Rupe

Vice President of Sales

Kelli Rupe
Responsible for the development of Sales personnel, implementation of each property's unique strategic sales plan and supporting tactical action, Kelli provides direction and tactical support to the sales professionals within the company's portfolio of hotels. Prior to joining Marshall Hotels & Resorts, Inc., Ms. Rupe was Regional Director of Sales for LTD Hospitality Group, a 25-unit hotel development and management company based in Chesapeake, Virginia. Previously, she held additional regional sales roles as well as Director of Sales positions for full-service, select service and independent hotels. Ms. Rupe began her hospitality career in 1983 and has worked with all major Brands including Starwood, Marriott, Hilton, IHG and Choice Hotels.
 

Lara Gibb

Corporate Director of Revenue Management

Lara Gibb
Lara C. Gibb, CRME, Corporate Director of Revenue Management, oversees the critical task of balancing room rate and occupancy to enhance profits. During her 25-year hospitality career, she has been an expert in analyzing data and trends, creating results-oriented marketing strategies and consistently delivering superior RevPAR, compared to her hotel's peer group. Her experience spans the U.S., Canada and the Caribbean with leading flags for full and limited-service hotels and resorts of up to 650 rooms, as well as boutique properties under a broad cross-section of brands, such as Marriott, Westin, Hilton and Holiday Inn.
 

Pam Griffin

Task Force Director of Sales

Oversees the portfolio's sales efforts including catering, group sales, LNR's, consortia business, and TPI's. Previously, Pam has worked for Sunburst Hospitality, Procaccicanit Group, Extended Stay Hotel Group and Blackstone Hotels. Pam has received many awards including the top Produce for Extended Stay Hotels in 2007. She attended Johnson Wales University and has also served as a mentor for International students.
 

Rachel Runge

Marketing Manager and Graphic Designer

Rachel Runge
Rachel Runge, Marketing Manager and Graphic Designer, is responsible for designing logos, brochures, posters, displays and advertisements for Marshall-managed hotels' print and Internet-based material. Prior to joining the company in 2008, she was product designer for Papel Freelance and graphic designer for Westwater Imports in New Jersey. Previously, Rachel was a graphic designer for Robin English Advertising in Salisbury, Md. She graduated from Pratt Institute of Art in Brooklyn, N.Y., as a graphic designer.
 

Accounting

David Harvill

Executive Vice President of Finance

David Harvill
David Harvill has over 20 years of experience in the hospitality industry. He brings valuable property, regional and corporate level experience from the respected hotel companies of Hilton, Starwood and Interstate Hotels as well as privately held hotel ownership, management and consultancy groups. Mr Harvill has served in the capacities of Property Controller, Area Controller, Regional Controller and Assistant Corporate Controller. He is responsible for the entire accounting discipline for property operations, training, audit, information technology and consulting for Marshall Hotels & Resorts, Inc. Mr. Harvill attended the University of Northern Colorado and has a degree from Tompkins College.
 

Georgianne Schade

CPA, Assistant Corporate Controller

Georgianne Schade
Georgianne Schade, CPA, Assistant Vice President of Accounting, oversees Marshall Hotels & Resorts, Inc.'s, treasury management function. As part of the property transition team, she helps to install appropriate business and finance software, train local personnel and evaluate property controls and procedures. Having held positions as a General Manager, hotel controller, and internal auditor, she brings over 13 years experience in the industry to Marshall Hotels. Schade graduated from Mount St. Joseph College in Cincinnati and has taken post-graduate work at the University of Maryland in College Park, MD.
 

Nancy Kane

Assistant Vice President of Accounting

Nancy Kane
Nancy Kane, Assistant Vice President of Accounting, assists in the administration of the treasury management function of Marshall Hotels and Resorts, Inc., establishing banking structures and coordinating the banking disciplines for the properties in Marshall's portfolio. She assists in the installation and evaluation of property protocols and controls, providing corporate support to the transition team. Her responsibilities also include establishing licensing and verifying sales tax compliance regulations and fulfilling related reporting requirements. She holds a Master's Degree in Financial Services from Saint Joseph's University and a Bachelor's Degree in Business Management from DeSales University.
 

Janann Tallent

Manager of Acquisitions and Audits

Janann Tallent
Janann Tallent, Director of Acquisitions and Audits, oversees the transition team for new hotels, focusing on the installation and training for the company's proprietary property management systems related to cash controls; credit card processors; armor car services; bank accounts; and food and beverage inventory. Her responsibilities include managing interface and support of all properties joining Marshall's management portfolio and overseeing all property system audits.
 

Cindy Spence

Group Controller

Cindy Spence
Cindy Spence, Group Controller, helps properties transition into the Marshall Management proprietary accounting system and is responsible for accounting functions related to daily and monthly financial reporting. She oversees the property level accounting function, managing corporate-based accountants, each with their own hotel portfolio. She brings more than 25 years of accounting experience, with a background in finance operations and investment management, corporate accounts payable, and cost accounting. She holds an associate degree in accounting from Northeast Wisconsin Technical College.
 

Pam Heying

Group Controller

Pam Heying
Pam Heying, Group Controller, oversees the property level accounting function, managing corporate-based accountants, each with their own hotel portfolio. She sets up and is responsible for accounts for properties as they ramp up and before completing the transition to staff accountants. She has more than 25 years of tax accounting experience, including overseeing accounts payable/receivable, bank reconciliations, payroll, sales tax filing and gathering yearend tax return reporting information.
 

Support Staff

Support Staff
1st Row sitting (From Left to Right) - Jaime Brandenberg, Anna Smith, Lindsey Hoeben, Sandy Derickson
 
2nd Row standing (From Left to Right) - Holly Vaughn, Donna Greever, Joyce Kayser, Jennifer Carmine, Candy Lambrose